Terms & Conditions
These Terms and Conditions (‘the Terms’) govern your relationship with Specialist Professional HealthCare Services Limited. These Terms apply only to Business Customers / Medical Professionals only who are not consumers.
The Customer acknowledges that all sales contemplated or concluded under these terms and conditions shall be on a business-to-business basis and that any equipment or services purchased hereunder are purchased for business purposes only.
Terms and conditions
1. ABOUT US
We are the sole distributor / sales Agent of Circumplast UK trading under Specialist Professional Healthcare Services (SPHS) Limited registered in England & Wales with company number 07529851 and holding registered office at 27 Lantree Crescent, Trumpington, Cambridge, CB2 9NJ, England, UK.
2. OUR AGREEMENT
2.1 These terms, together with the documents referred to herein, set out the terms and conditions on which we supply the Products (as such term is defined below) to you through our website: www.circumplast.co.uk
2.2 Please read the Sales & Supply Terms carefully and make sure that you understand them before ordering any Products from our Site.
2.3 By ordering any of our Products through our Site:
2.4 (a) you agree to be bound by the Supply Terms; and
2.5 (b) You warrant that you are a business user / medical professional based in the United Kingdom and Channel Islands, you are at least 18 years old, and you are otherwise legally capable of entering into binding contracts.
2.6 You should print a copy of the Terms & Conditions for future reference.
2.7 You acknowledge that all sales contemplated or concluded under these Terms shall be on a business to business basis, and that any Products purchased hereunder are purchased for medical practice and surgical procedure only.
2.8 Please understand that if you refuse to accept the Terms & Conditions, you will not be able to order any Products from our Site.
2.9 The product is used for a surgical procedure only done by a medical practitioner or business related to such services and is not a procedure itself. We are not responsible for the final use of the product in any means and shall act as the sales and distribution of the product only.
3. DEFINITIONS AND INTERPRETATION
3.1 In these Conditions:
"Business Day" means any day other than a Saturday, Sunday or bank holiday. Business Hours are 09:00 to 17:00 Hrs.
"the Customer" means the person who accepts a quotation or offer of the Supplier for the sale of the Product and supply of the Services, or whose order for the Product and Services is accepted by the Supplier;
"the Contract" means the contract for the purchase and sale of the Product and supply of the Services under these conditions;
“these Conditions” means the standard terms and conditions of sale set out in this document and (unless the context otherwise requires) includes any special terms and conditions agreed in writing between the Customer and the Supplier;
“the Delivery Date” means the date on which the Product and Services are to be delivered as stipulated in the Customer's order and accepted by the Supplier;
“month” means a calendar month;
“the Services” means the Services to be provided to the Customer as set out in the Quotation / Calibration Contract / Accepted Order;
“the Supplier” means Specialist Professionals Healthcare Services Limited a company registered in England under Company Number 07529851
“writing” includes any communications effected by letter, telex, facsimile transmission, electronic mail or any comparable means.
“Order” means your order for the supply of the Products, as communicated to us through the Site or any other means in writing.
“Product” means Circumplast or Services.
“Device” means Circumplast
“Services” means together the Support Services and the Training Services.
“You” means the person or firm who purchases the Products from us.
3.2 Any reference in these Conditions to a statute or a provision of a statute shall be construed as a reference to that statute or provision as amended, re-enacted or extended at the relevant time.
3.3 The headings in these Conditions are for convenience only and shall not affect their interpretation.
4. BASIS OF SALE AND SERVICE
4.1 When you place an Order for Product or Services, this will be regarded as an offer by you to purchase the Product or Services subject to these Terms and we shall not be obliged to accept your offer at our discretion.
4.2 We are not responsible for the purchase & use of the product in any other means than prescribed or inappropriate use of the product or mishandling
4.3 We will send you an Order Acknowledgement on receipt of your Order. This is not an order confirmation or order acceptance by us.
4.4 We will accept your offer and create a Contract with you by sending to you an Order Confirmation once we have confirmed availability of the Product or Services, verified your credit or debit card or payment details as necessary and prepared the Product for dispatch. We reserve the right to obtain validation of your payment details before providing you with any Product or Services.
4.5 The Order Confirmation will be binding on you unless there is an unacceptable discrepancy between the Product or Services that you ordered and those detailed in the Order Confirmation. You should notify us as soon as you become aware of any such discrepancy and in any event prior to the dispatch of the Product.
4.6 If we cannot supply the Product ordered by you, we reserve the right to offer alternative Product of equal or superior quality. Any such changes will be detailed in the Order Confirmation. In such cases, if you do not wish to accept the alternative Product offered, you may cancel the Order and require the refund of any money paid to us in respect of that Order, including carriage charges. This shall be your sole remedy.
4.7 We make every effort to supply the Product as advertised but reserve the right to supply the Product subject to minor variations in actual dimensions and specifications where these are changed by the manufacturer. Any such minor variation will not give you the right to cancel or rescind any Order or Contract made with us. Images of Product/Product are provided for illustrative purposes only and the actual Product you receive may differ from the image displayed in the catalogue or on our website, especially with generic products.
4.8 When you place an Order, you are undertaking to us that:
(a) All details you provide to us for the purpose of purchasing Product or Services are correct, and
(b) The credit or debit card you use to make a purchase from us is your own card, that you are authorised to use it, and that there are sufficient funds or credit facilities to cover the cost of any Product or Services you order from us.
4.9 Cancellation of Orders. Other than in accordance with clause 2.4, we do not accept cancellation of orders by Business Customers once an Order Confirmation has been sent as many Orders are dispatched on the same day the Order is placed.
4.10 Product is not tested or sold as being fit for any particular application or for use under specific conditions, unless expressly agreed in writing.
5. PRICES AND PAYMENT
5.1 Product and Services, together with VAT, are invoiced at the price prevailing at the time of your Order.
5.2 We reserve the right to vary our prices from time to time.
5.3 When you submit an Order, you will be notified of any additional costs including shipping and handling costs or insurance.
5.4 Payment is due prior to shipment unless you have been approved for credit.
5.5 If you fail to make any payment due to us by the due date for payment (‘the due date’), then we may charge you interest on the overdue amount at the rate of 3% per annum above the Bank of England's base lending rate from time to time. Such interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount.
5.6 Payment in advance for Orders to be delivered in the UK mainland may be made by bank transfer, cash, cheque, Visa, MasterCard, Maestro, and American Express.
6. DELIVERY, TITLE AND RISK
6.1 We shall use reasonable endeavours to dispatch Product to you by the estimated delivery date, but time shall not be of the essence for delivery and we shall not accept liability for failure to deliver within the stated time or on a stated day where this is caused by circumstances beyond our reasonable control, such as delays caused by delivery companies or manufacturer lead times.
6.2 If a delay is likely, we shall contact you and advice of the delay. You will not be entitled to damages or compensation if delivery of Product does not occur on the estimated delivery date.
6.3 If we are unable to deliver the Product within 30 days of the estimated delivery date, you will, as your sole remedy, be entitled to cancel the Order and require any monies paid to us in respect of that Order to be refunded. In order to cancel, you must send written notice of cancellation to us after the estimated delivery date but before actual delivery of the Product or notification from us that the Product is ready for delivery.
6.4 Delivery is deemed to take place when the Product is delivered to your nominated address, whereupon the risks of loss, breakage and all damage and all other risks shall pass to you.
6.5 You are required to be able to accept the Product when they are ready for delivery within Normal Working Hours.
6.6 Ownership of the Product shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of:
(a) The Product; and
(b) All other sums which are or which become due to us from you on any account.
6.7 Until ownership of the Product has passed to you, you must:
(a) Hold the Product on a fiduciary basis as our bailee;
(b) Store the Product (at no cost to us) separately from all other Product of yours or any third party in such a way that they remain readily identifiable as our property;
(c) Not destroy, deface or obscure any identifying mark or packaging on or relating to the Product; and
(d) Maintain the Product in satisfactory condition
6.8 Your right to possession of the Product shall terminate immediately if you have a bankruptcy order made against you or if you make or know of any arrangements in respect of your actual or possible insolvency, liquidation, winding up or other arrangements with your creditors.
6.9 In the event that you have failed to make full payment for Product by the due date, then as long as monies remain outstanding, we reserve the right to enter your premises at your expense and recover from there all Products which remain our property.
6.10 If you cannot accept delivery, we may re-arrange delivery provided that we reserve the right to charge you for any delivery costs incurred.
6.11 Upon delivery of the Product, you will be asked to sign a Proof of Delivery to acknowledge safe receipt. It is your responsibility to ensure that the number of packages delivered corresponds with the number stated on the delivery note. Where a discrepancy occurs or where there is evident damage to the packaging, you should either note this on the Proof of Delivery or refuse delivery of the Product.
6.12 We shall not be liable for discrepancies or damage evident on delivery where you accept delivery and sign the Proof of Delivery without amendment.
6.13 You may request a Proof of Delivery, provided that this request is made within 30 days of the dispatch confirmation and we shall use reasonable endeavours to provide such proof. Thereafter, delivery shall be deemed to have been successfully completed.
6.14 You should notify us immediately and in any event no longer than 48 hours after delivery in the event that Product is found to be damaged on delivery, items are missing or the Product is not as specified in the Order Confirmation. If you need to return any Product, then please see our Returns policy below.
7. RETURNS AND WARRANTIES
7.1 Other than the express provisions set out in these Terms, all other terms and the implied terms or warranties relating to the supply of Product or services are excluded to the fullest extent permitted by law.
7.2 In the event that you need to return Product, then a Sales Order No. must be obtained from us for each and every return so that we are able to administratively process your return, otherwise we have no means of identifying the Product being returned and this may result in difficulties in returning monies. You will be sent Sales Order No. acknowledgement by email. The Product/Product must be in the original manufacturer's packaging (which shall not be defaced) complete with accessories, manuals and documentation (if any). Except in the case of faulty Product, returned items not complying with these requirements will be rejected.
7.3 In the event that any Product Delivered to you do not correspond with the Product in the Order Confirmation, or have been Delivered to you by mistake, then you will be under a duty to take reasonable care of such Product and to contact us immediately no later than 14 days. We will then arrange for a courier to collect the Product and replacements to be supplied on a credit and recharge basis.
7.4 Care of Product to be returned
Whilst in possession of the Product you will be under a duty to take reasonable care of them. We reserve the right to refuse a refund on Product returned which have been made unfit for resale or damaged whilst in your possession.
7.5 Address for Returns of Product
If you need to return Product to us for whatever reason, then please send such items to:
7.6 Provision of Services
If you purchase Services from us in terms of coaching and training for the use of the product, then we shall use our skill and expertise to carry out the Services. We cannot be held responsible for any fault or damage because of mishandling / inappropriate use of the product even after provision of training.
8. OUR LIABILITY
8.1 Subject to clauses 6 and 7, the following provisions set out our entire financial liability (including any liability for the acts or omissions of our employees, agents and sub-contractors) to you in respect of:
(a) Any breach of these Terms;
(b) Any use made or resale by you of any of the Product, or of any product incorporating any of the Product; and
(c) Any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract.
8.2 All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Product Act 1979) are, to the fullest extent permitted by law, excluded.
8.3 Nothing in these Terms excludes or limits our liability:
(a) for death or personal injury caused by our negligence; or
(b) for any matter which it would be illegal for us to exclude or attempt to exclude our liability; or
(c) For fraud or fraudulent misrepresentation.
8.4 Subject to clause 8.2 and clause 8.3:
(a) our total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to the Contract price; and
(b) we shall not be liable to you for loss of profit, loss of business, or depletion of goodwill in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract.
9. FORCE MAJEURE
9.1 We shall not be liable to you or be deemed to be in breach of contract by reason of any delay in performing or any failure to perform any of our obligations in respect of the Product or Services, if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond our reasonable control: act of God, explosion, flood, tempest, fire or accident; war, threat of war, sabotage, insurrection, civil disturbance or requisition; acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority; import or export regulations or embargoes; strikes, lock-outs or other industrial actions or trade disputes (whether involving our employees or of a third party); difficulty in obtaining materials, labour or machinery; and power failure or breakdown in machinery.
9.2 If we are unable to provide you with your Product within a reasonable time due to circumstances outside our control, we shall either agree a new timescale with you for the delivery of the Product or either of us may decide to terminate the Order in which case we will return any prepayments that you have made in full.
10. ERRORS & OMISSIONS
10.1 We make every effort to ensure that all prices and descriptions quoted in our catalogue and on our website are correct and accurate. In the case of a manifest error or omission, we will be entitled to rescind the contract, notwithstanding that we may already have accepted your Order and/or received payment from you. Our liability in that event will be limited to the return of any money that you have paid in respect of the Order.
10.2 In the case of a manifest error in relation to price, you will be entitled to purchase the Product or Services by paying the difference between the quoted price and the correct price, as confirmed in writing by us after the manifest error has been discovered. A 'manifest error', as the term is used in this clause 8, means, in relation to an incorrect price, a price quoted in error by us which is more than 10% less than the price that would have been quoted had the mistake not been made.
11. DATA PROTECTION
11.1 We have a full and detailed privacy statement available by clicking here which forms part of our Terms & Conditions.
11.2 You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
12. GENERAL TERMS OF BUSINESS
12.1 You must not transfer any contract made with us under these Terms, as it is personal to you, without written authority from us. This authority will not be refused without good reason.
12.2 If any part of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Terms and shall not affect the validity and enforceability of any of the remaining provisions of the Terms.
12.3 No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
(a) All communications between the parties about the Contract shall be in writing and delivered by email or by hand or sent by pre-paid first class post or sent by fax to the registered office or such changed address as shall be notified to by the party; or (in any other case) to any address of yours set out in any document which forms part of the Contract or such other address as shall be notified to us by you.
(b) Communications shall be deemed to have been received:
(i) if sent by pre-paid first class post, two days (excluding Saturdays, Sundays and bank and public holidays) after posting (exclusive of the day of posting); or
(ii) if delivered by hand, on the day of delivery; or
(iii) if sent by fax/email on a working day prior to 4.00 pm, at the time of transmission and otherwise on the next working day.
(iv) If by email on a working day prior to 4.00 pm, at the time of transmission and otherwise on the next working day.
12.5 No third party shall be allowed to enforce any rights under this contract. We hereby exclude the application of the Contracts (rights of Third Parties) Act 1999 to each and every contract made under these Terms.
12.6 You confirm that, in agreeing to accept the Terms, you have not relied on any representation save insofar as the same has expressly been made a part of these Terms and you agree that you shall have no remedy in respect of any representation. Nothing in these Terms shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a part of the Terms.
12.7 These Terms shall be governed by the relevant laws of the United Kingdom and construed in accordance with the relevant laws of the United Kingdom and you irrevocably submit to the exclusive jurisdiction of the relevant courts of the United Kingdom.
If you have any complaints with the Product or Services provided by us please contact us by calling at given you or by e-mail to email@example.com
Updated Private Policy : Effective 22 May 2018
Thanks for visiting Circumplast UK part of Specialist Professional Healthcare Services (SPHS) limited. Circumplast UK (“Circumplast”, “we”, “us” or “our”) respects your privacy. When it comes to your personal information, we believe in transparency, not surprises. That’s why we’ve set out here what personal information we collect, what we do with it and your choices and rights.
Circumplast UK under Specialist Professional Healthcare Services Limited is registered with the Information Commissioner's Office (ICO) under registration reference: ZA328981 Start date: 28 March 2018
1. Some key terms
3. Personal information we collect
We collect various personal information regarding you or your device. This includes the following:
Information you provide to create an Account, specifically email address, first name and last name. If you sign up for Paid Services, we receive a portion of your payment information from our payment processor (such as the last four digits, the country of issuance and the expiration date of the payment card) and we ask you to select your jurisdiction.
Your marketing preferences.
The emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. Please be aware that information on public parts of our sites is available to others.
Information you share with us in connection with surveys, contests or promotions.
Information from your use of the Services or Users’ sites. This includes: IP addresses, preferences, web pages you visited prior to coming to our or our Users’ sites, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the Services and our Users’ sites (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors).
Information we get from our partners to support our marketing initiatives, improve our Services and better monitor, manage and measure our ad campaigns, such as details about when our partner shows you one of our ads on or via its advertising platform.
Other information you submit to us directly or through Third Party Services if you use a Third Party Service to create an Account (based on your privacy settings with such Third Party Service).
4. How we collect personal information
We obtain personal information from various sources. We do this in three main ways:
You provide some of it directly (such as by ordering the products).
We record some of it automatically when you use our Services or Users’ sites (including with technologies like cookies).
We receive some of it from third parties (like when you register for an account using a Third-Party Service or when you make payments to us using our payment processor).
We’ve described this in more detail below.
a. Personal information you provide
When you use our Services, we collect information from you in a number of ways. For instance, we ask you to provide your name and email address to register and manage your Account. We also maintain your marketing preferences and the emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. You might also provide us with information in other ways, including by responding to surveys, submitting a form or participating in contests or similar promotions.
Sometimes we require you to provide us with information for contractual or legal reasons. For example, we may ask you to select your jurisdiction when you sign up for Paid Services to determine if, and how much, tax we need to collect from you. We’ll normally let you know when information is required, and the consequences of failing to provide it. If you do not provide personal information when requested, you may not be able to use our Services if that information is necessary to provide you with the service or if we are legally required to collect it.
b. Personal information obtained from your use of our Services
When you use our Services, we collect information about your activity on and interaction with the Services, such as your IP address(es), your device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and for how long and identifiers associated with your devices. If you’ve given us permission through your device settings, we may collect your location information in our mobile apps.
If you are an End User of our Users’ sites, we also get information about your interactions with their sites, though we use this in anonymous, aggregated or pseudonymized form which does not focus on you individually. We use this data to evaluate, provide, protect or improve our Services (including by developing new products and services).
c. Personal information obtained from other sources
If you use a Third-Party Service (such as Google) to register for an Account, the Third Party Service may provide us with your Third Party Service account information on your behalf, such as your name and email address (we don’t store passwords you use to access Third Party Services). Your privacy settings on the Third-Party Service normally control what they share with us. Make sure you are comfortable with what they share by reviewing their privacy policies and, if necessary, modifying your privacy settings directly on the Third-Party Service.
5. How we use your personal information
We use the personal information we obtain about you to:
Provision of the Services. Create and manage your Account, provide and personalize our Services, process payments and respond to your inquiries.
Communicating with you. Communicate with you, including by sending you emails about your transactions and Service-related announcements.
Surveys and contests. Administer surveys, contests and other promotions.
Promotion.Promote our Services and send you tailored marketing communications about products, services, offers, programs and promotions of Squarespace and our partners and measure the success of those campaigns. For example, we may send different marketing communications to you based on your subscription plan or what we think may interest you based on other information we hold about you.
Advertising.Analyse your interactions with our Services and third parties’ online services so we can tailor our advertising to what we think will interest you. For example, we may decide not to advertise our Services to you on a social media site if you already signed up for Paid Services or we may choose to serve you a particular advertisement based on your subscription plan or what we think may interest you based on other information we hold about you.
Improving our Services.Analyse and learn about how the Services are accessed and used, evaluate and improve our Services (including by developing new products and services and managing our communications) and monitor and measure the effectiveness of our advertising. We usually do this based on anonymous, pseudonymized or aggregated information which does not focus on you individually. For example, if we learn that most Users of Paid Services use a particular integration or feature, we might wish to expand on that integration or feature.
Security. Ensure the security and integrity of our Services.
Third party relationships.Manage our vendor and partner relationships.
Enforcement. Enforce our Terms of Service and other legal terms and policies.=
Protection. Protect our and others’ interests, rights and property (e.g., to protect our Users from abuse).
Complying with law.Comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts and law enforcement requests.
We process your personal information for the above purposes when:
Consent.You have consented to the use of your personal information in a particular way. When you consent, you can change your mind at any time.
Performance of a contract. We need your personal information to provide you with services and products requested by you, or to respond to your inquiries. In other words, so we can perform our contract with you or take steps at your request before entering into one. For example, we need your email address so you can sign in to your Squarespace account.
Legal obligation.We have a legal obligation to use your personal information, such as to comply with applicable tax and other government regulations or to comply with a court order or binding law enforcement request.
Legitimate interests.We have a legitimate interest in using your personal information. In particular, we have a legitimate interest in the following cases:
To operate the SPHS business and provide you with tailored advertising and communications to develop and promote our business.
To analyse and improve the safety and security of our Services - we do this as it is necessary to pursue our legitimate interests in ensuring Circumplast site is secure, such as by implementing and enhancing security measures and protections and protecting against fraud, spam and abuse.
To provide and improve the Services, including any personalized services - we do this as it is necessary to pursue our legitimate interests of providing an innovative and tailored offering to our Users on a sustained basis.
To share your personal information with other group companies that help us provide and improve the Services.
To anonymise and subsequently use anonymised information.
Protecting you and others.To protect your vital interests, or those of others.
Others’ legitimate interests.Where necessary for the purposes of a third party’s legitimate interests, such as our partners who have a legitimate interest in delivering tailored advertising to you and monitoring and measuring its effectiveness or our Users who have a legitimate interest in having their sites function properly and securely and analysing the usage of their sites, so they can understand trends and improve their services.
6. How we share your personal information
We share personal information in the following ways:
Affiliates.We share personal information with our affiliates when it is reasonably necessary or desirable, such as to help provide services to you or analyse and improve the services we or they provide.
Users. We share with our Users data regarding usage by End Users of their sites. For example, we provide a User with information about what web page the End User visited before coming to their site and how their End Users interacted with their site. This is so Users can analyse the usage of their sites and improve their services.
Business partners. We may share personal information with business partners. For example, we may share your personal information when our Services are integrated with their Third-Party Services, but only when you have been informed or would otherwise expect such sharing.
Service providers. We share personal information with our service providers that perform services on our behalf. For example, we may use third parties to help us provide customer support, manage our advertisements on other sites, send marketing and other communications on our behalf or assist with data storage.
Process payments.We transmit your personal information via an encrypted connection to our payment processor.
Following the law or protecting rights and interests.We disclose your personal information if we determine that such disclosure is reasonably necessary to comply with the law, protect our or others’ rights, property or interests (such as enforcing our Terms of Service) or prevent fraud or abuse of Circumplast website or our Users or End Users. In particular, we may disclose your personal information in response to lawful requests by public authorities, such as to meet national security or law enforcement requirements.
Business transfers. If we're involved in a reorganisation, merger, acquisition or sale of some or all of our assets, your personal information may be transferred as part of that deal.
7. Your rights and choices
Where applicable law requires (and subject to any relevant exceptions under law), you may have the right to access, update, change or delete personal information.
You can access, update, change or delete personal information (or that of your End Users) either directly in your Account or by contacting us at firstname.lastname@example.org to request the required changes. You can exercise your other rights (including deleting your Account) by contacting us at the same email address.
You can also elect not to receive marketing communications by changing your preferences in your Account or by following the unsubscribe instruction in such communications.
Please note that, for technical reasons, there is likely to be a delay in deleting your personal Information from our systems when you ask us to delete it. We also will retain personal Information in order to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.
You may have the right to restrict or object to the processing of your personal information or to exercise a right to data portability under applicable law. You also may have the right to lodge a complaint with a competent supervisory authority, subject to applicable law. If you are subject to EU data protection laws, we suggest you lodge any such complaints with our lead supervisory authority:
Information Commissioner's Office
Wycliffe House, Water Lane
Telephone: 0303 123 1113 or 01625 545745
Fax: 01625 524510
Additionally, if we rely on consent for the processing of your personal information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.
If you are an End User of one of our User’s sites, you should contact them to exercise your rights with respect to any information they hold about you.
8. How we protect your personal information
While no service is completely secure, we have a security team dedicated to keeping personal information safe. We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing of, the personal information in our possession. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.
9. How we retain your personal information
The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, the period we keep your email address is connected to how long your Account is active, while the period for which we keep a support message is based on how long has passed since the last submission in the thread.
Please note that in the course of providing the Services, we collect and maintain aggregated, anonymized or de-personalized information which we may retain indefinitely
10. Data transfer
Personal information that you submit through the Services may be transferred to countries other than where you live, such as, for example, to our servers in the U.S. We also store personal information locally on the devices you use to access the Services.
Your personal information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information.
We rely upon a number of means to transfer personal information which is subject to the European General Data Protection Regulation (“GDPR”) in accordance with Chapter V of the GDPR. These include:
Privacy Shield. We transfer, in accordance with Article 45 of the GDPR.
Standard data protection clauses.We may, in accordance with Article 46 of the GDPR, transfer personal information to recipients that have entered into the European Commission approved contract for the transfer of personal data outside the European Economic Area.
Other means.We may, in accordance with Articles 45 and 46 of the GDPR, transfer personal information to recipients that are in a country the European Commission or a European data protection supervisory authority has confirmed, by decision, offers an adequate level of data protection, pursuant to an approved certification mechanism or code of conduct, together with binding enforcement commitments from the recipient to apply the appropriate safeguards, including as regards data subjects’ rights, or to processors which have committed to comply with binding corporate rules.
You can find out more information about these transfer mechanisms here
11. End Users’ personal information
Our customers who have created a site using Circumplast website are responsible for what they do with the personal information they collect, directly or through Circumplast , about their End Users. This section is directed to such customers.
a. Your relationship with End Users
You're solely responsible for complying with any laws and regulations that apply to your collection and use of your End Users’ information, including personal information you collect about them from us or using Squarespace functionality or cookies or similar technologies.
We’re not liable for your relationship with your End Users or how you collect and use personal information about them (even if you collect it from us or using Squarespace functionality or cookies or similar technologies) and we won’t provide you with any legal advice regarding such matters.
b. End User payment information
Your End Users’ payment information may be processed via third party eCommerce Payment Processors with which you integrate your Account, in accordance with such eCommerce Payment Processors’ terms and policies. We transmit your End Users’ complete payment information when they initially provide or update it only so that we can pass it along to the eCommerce Payment Processors you agree to use. We don’t collect or store your End Users’ payment information.
13. Who is Circumplast UK?
We say “Circumplast UK” (or “we”, “us” or “our”) is part of SPHS limited
14. How to contact us
27 Lantree Crescent,
Cambridge, CB2 9NJ